Interview: How Marriott's New CEO Plans to Shape Hospitality's Future
In an exclusive conversation, Marriott's leadership discusses technology investment, sustainability commitments, and the evolution of guest expectations.
Sarah Mitchell
Editor-in-Chief
1 min read(Espresso)
Marriott's vision for the next decade focuses on three pillars:
1. **Technology**: $1B investment in guest-facing tech
2. **Sustainability**: Net-zero commitment by 2040
3. **Personalization**: AI-driven guest experiences
"The future of hospitality is anticipatory, not reactive," says the CEO.
#Interview#Leadership#Strategy#Marriott
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